Studio Partner Agreement

Last updated: 6 August 2026

This Agreement governs your Studio's use of MEHMBR. By creating a Studio account or listing on MEHMBR, you accept it.

1. Parties

MEHMBR is operated by Abhimanyu Kapoor Saraya, sole proprietor trading as

Kapsar, GSTIN 06IMHPK0555F1Z3, Gurugram, Haryana ("we", "us", "the Platform").

You are the wellness studio, gym, trainer or wellness business listing on MEHMBR ("Studio", "you").

2. What each of us does

MEHMBR provides a platform where consumers discover your Studio, view your classes, private sessions and offerings, hold credits and memberships they have bought from you, and book with you. We provide tools to manage your schedule, staff, attendance and bookings.

You provide the classes, sessions and services. You set prices, schedules, instructors, capacity and policies. You collect payment from consumers. You deliver what you sell.

MEHMBR is not a party to your contract with any consumer. We do not sell your classes, do not receive consumer payment for them, and are not liable for their delivery.

3. Money

3.1 You collect from consumers directly

Consumers pay you directly for credits and memberships, outside the Platform. MEHMBR does not process, hold, receive or remit that money. When you confirm payment, you issue credits or a membership through the app and the consumer's balance updates.

You are solely responsible for collecting payment, issuing receipts, and any tax due on those sales, including GST on your own supplies to consumers.

3.2 What MEHMBR charges you

Depending on your commercial terms, you pay either or both of:

• Commission — a percentage of the listed price of each credit package or

membership you sell through the Platform. Commission is charged at the point of sale, on the listed price, not on the amount you happened to collect and not at the time a consumer books.

• Platform subscription — a fixed monthly or annual fee.

Your rate and fee are agreed with us and shown in your Studio settings.

3.3 Invoicing

We invoice you monthly for commission, and monthly or annually for subscription, and apply GST at the prevailing rate. Invoices are issued in arrears and payable within 7 days of issue.

You must provide a valid GSTIN and state code before we can invoice you. We cannot issue a compliant tax invoice without a state code, and cannot bill you until you supply one.

3.4 Non-payment

We may suspend your listing if an invoice remains unpaid past its due date. We will tell you before we do. Suspension hides your Studio from consumers; existing consumer balances with you are unaffected and remain your obligation.

4. Your obligations

4.1 Accurate listings

Keep class descriptions, prices, schedules, instructor details, capacity and location accurate and current. Do not list classes you cannot deliver. Do not advertise qualifications, certifications or outcomes you cannot substantiate.

4.2 Honour what consumers hold

Credits and memberships a consumer holds with you are your obligation to them. You must honour them according to the terms you sold them on. This obligation survives your leaving the Platform.

4.3 Deliver classes as listed

Run classes at the times listed, with an appropriately qualified instructor. If you must cancel, do so in the app so the consumer is notified and their credits or membership session are returned automatically.

4.4 Safety and compliance

You are responsible for:

• Safe premises, equipment and practices
• Appropriately qualified and, where required, certified instructors
• Any licences, registrations or permissions your business requires
• Your own insurance, including public liability
• Compliance with all applicable law, including labour law for your staff

4.5 Consumer data

Consumer data you receive through MEHMBR — names, bookings, attendance, emergency contacts — may be used only to deliver the service the consumer booked with you. You must not use it for unrelated marketing, sell it, or share it with third parties.

You are an independent Data Fiduciary under the Digital Personal Data Protection Act, 2023 in respect of what you do with that data, and responsible for your own compliance.

4.6 Your staff

Anyone you give access to your Studio account acts on your behalf. You are responsible for what they do, and for removing access when they leave.

5. Cancellation policies

You set your own cancellation window per class. It is shown to consumers before they book and enforced by the Platform automatically.

When you cancel, the consumer's credits or membership session are returned in full regardless of the window. This is not optional and cannot be overridden.

6. Trials

You may offer a first free or discounted trial to consumers new to your Studio. You set the terms. A consumer who does not attend keeps their trial available; one who attends has used it.

7. Reviews

Consumers who have attended your classes may review you. We do not remove reviews for being negative. We will remove reviews that are defamatory, obscene, discriminatory, evidently fake, or that breach our Community Guidelines — tell us at support@mehmbr.com if you believe one qualifies.

8. Intellectual property

You keep ownership of your Studio name, logo, images and descriptions, and grant us a non-exclusive, royalty-free licence to display and promote them on the Platform and in MEHMBR's own marketing while you are listed.

You confirm you hold the rights to everything you upload, including photographs of people, and that you have any consents required.

9. Suspension and termination

You may leave at any time by telling us in writing at support@mehmbr.com. You must give 30 days' notice, so consumers holding balances with you can be notified.

We may suspend or terminate your listing if you breach this Agreement, fail to pay, list inaccurately, receive credible safety complaints, or where required by law. Except in urgent cases we will tell you and give you a chance to respond.

Whichever way it ends:

• Consumer credits and membership sessions held with you **remain your

obligation.** Leaving the Platform does not extinguish them

• You must honour or settle outstanding balances directly with those consumers
• We may give consumers your contact details and a record of their balance and

transaction history so they can reach you

• Fees invoiced before termination remain payable

10. Liability

Nothing here excludes liability that cannot be excluded by law.

Subject to that:

• You are liable for your classes, premises, equipment, instructors, staff,

listings, and your obligations to consumers

• We are not liable for indirect or consequential loss, or loss of profit,

revenue, goodwill or opportunity

• Our total liability to you for any claim is limited to the total fees you

paid us in the 12 months before the claim arose

11. Indemnity

You indemnify us against claims, losses, penalties and reasonable costs arising from your classes, premises, equipment, instructors, staff, listings, consumer obligations, tax obligations, data handling, or breach of this Agreement — including any claim by a consumer relating to credits or memberships they bought from you.

12. Independent businesses

Nothing here creates a partnership, joint venture, employment or agency relationship. You are an independent business. You do not have authority to bind MEHMBR.

13. Confidentiality

Commercial terms — your commission rate, subscription fee and settlement model — are confidential. Neither of us will disclose them except where required by law or to professional advisers.

14. Changes

We may change this Agreement or our fees on 30 days' written notice. Continuing to list after that means you accept the change. If you do not, you may terminate under clause 9 within the notice period, and your existing rate applies until termination.

15. Disputes

Raise a dispute with us first at support@mehmbr.com. We will respond within

15 days.

This Agreement is governed by the laws of India, and the courts at Gurugram, Haryana have exclusive jurisdiction.

16. Contact

Email: support@mehmbr.com